FAQ

Order a Mini-Excavator & Mini Skid Steer Loader Attachments

Once your quote has been verified, we will send you a sales contract, which can be returned by email with your signature. To confirm your order, we require a 20% deposit of the total amount of the order including taxes. Financing is available for lease to own. Click here to download the application. Complete the on-line application form and email it to us at: info@discountequipment.ca

To order attachments, parts and accessories, you can simply complete the on-line order form, sign it and return to us through email at info@discountequipment.ca  We will send an invoice and you can send us an e-transfer at info@discountequipment.ca  We will make arrangement for items to be picked up at nearest warehouse or we can ship to requested destination. Shipping charges will be applied according to your postal code and the weight of the equipment.

Delivery of my order

Once ordered, your items will ship from the warehouse closest to your location.  Average delivery time locally (within Ontario) is a few days. Outside of Ontario approximately 7-8 days.  Within the USA approximately 12-14 days. 

Once you have signed your contract of sale, we pass on your delivery information to our carrier. He will find a truck to deliver your machine to you. If you have no means of unloading, these trucks can be equipped flatbed or with a tailgate to make them autonomous during delivery.

If all the attachments, parts are available in stock and available on our website can be deliver locally within 48 up 72 hours, and outside the province according to your postal code and the type of service you require. Can also be pick up one of nearest warehouses near you.

After payment has been made, you will receive them at home, delivered by a carrier. It is imperative to have a person available to receive the attachments, parts and accessories at the time of delivery.

Payment of my order

When do I have to pay for my order?

Once the sales contract has been signed, the deposit can be paid by bank transfer or E-transfer. The balance of the order can be paid by bank transfer or E-transfer to info@discountequipment.ca once the delivery date has been confirmed.

Payment for attachments & accessories can be paid by e-transfer or by bank transfer. All purchases must  be pre-paid. Alternatively, if you come to collect your equipment at one of our warehouses, you can pay by certified cheque or cash.

Warranty for Mini Excavators & Mini Skid Steer Landers and Attachments

We provide 12 months warranty on the Mini Excavators & Mini skid Steer Loaders and all the parts of the machine (engine, hydraulic parts, cylinders, hoses, etc. but not on labour).  All our attachments are warrantied for 12 months.

During the warranty period, we can ship the parts by Canada Post within approximately 72 hours, at no cost to you. Alternatively, if you require faster service, the part can be shipped by UPS within 48 hours; a fee will apply according to your postal code.

You can book an appointment on-line for live demonstrations of the Mini Excavator or the Min Skid Steer Loader. Date and time can be arranged according to where a mini excavator or Mini Skid Steer is available to the nearest location to you. Also, you can follow us on Facebook and YouTube to watch our videos.
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